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Privacy policy

This page explains what information we use, why we use it and the choices you have when visiting or ordering from kalwood.ro.

1. Data controller

The controller is the business identified in Company data. You can contact us using the email address or telephone number published on the website.

2. Information we process

We may process identity and contact details, delivery and billing addresses, order information, messages sent to us, newsletter preferences and, only with your permission, website usage data.

3. Purposes and legal bases

We use information to fulfil orders, answer requests, comply with legal duties and protect the service. Newsletter and optional analytics rely on consent, which may be withdrawn at any time.

4. Service providers

We may share necessary information with providers that support hosting, payments, delivery and email. Stripe processes payments under its own privacy policy.

5. Retention and security

We retain information only as long as needed for the stated purposes and legal duties. We apply reasonable technical and organisational safeguards.

6. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability, object to processing and withdraw consent. You may also complain to the competent supervisory authority.

7. Cookies and analytics

Strictly necessary storage supports requested functions. Visit analytics starts only when you choose to allow it in the consent panel and can be disabled later.